Sat 10 April 2021

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Seasons Greetings from VISAV

Alert message sent 21/12/2020 19:22:00

Information sent on behalf of System Administrators

Dear Citizen

I wanted to say thank you for continuing to subscribe to {WEBSITE_LINK} which is powered by the Neighbourhood Alert Platform and secured by my company: VISAV Limited (VISAV). 

Please note the images at the top of this message, the one on the left is the system you joined and the one on the right represents the Information Provider who is sending you a message.

You have held this account since {DATE_REGISTERED} and I hope, since that time, have found the messages that we deliver on behalf of our Information Providers to be useful and relevant?

Thank you from us all at VISAV

VISAV is a small British company based in Nottingham. We built the original Alert system 11 years ago and it is now trusted by most of the UK’s Police forces and many other public bodies. We deliver over nine million email, text and voice messages a month on behalf of over 8,000 Police and other administrators.

The VISAV team asked me at our morning meeting to say a big thank you and send season's greetings to you...
The VISAV team on a Teams meeting this morning, all waving and saying Merry Christmas

We all feel honoured to be able to provide this service for you and 908,024 other UK Citizens (as of this morning) and take our responsibility to keep your data safe very seriously. Our small, dedicated team respond to over 700 enquiries a month, you can see some of the great feedback on our website here.

Subscriber Survey Results

UK alert Map 
Most years we undertake a member survey, and this year broke all records, 104,321 members took the time to complete it. This response alone was astounding, the largest of its kind, and the 51,000 + comments were even more heartening.

We now know that on average, Alert messages are forwarded to 18.2 additional people, making our national reach over 16.5 Million people.

We also know that you trust us with your data and that messages are keeping you safe: the total value of averted crime thanks to Alert messages was extrapolated to be over 98 Million pounds a year.

63% agreed that their confidence in their local police had increased since receiving Alerts and 79% said they now find it easier to spot a scam.

I must point out that we cannot take credit for the superb messages, they are sent by the brilliant users of the system from 25 UK Police forces, Action Fraud other partners and a growing number of Fire & Rescue Services. I am also happy to acknowledge the tremendous contribution of our Neighbourhood Watch multi scheme administrators (MSAs) for the tireless hours of work they do to assist in keeping the database accurate. Having said all that, I do take a lot of pride in our system as it brings this work together and ensures your data is safe and communication is enabled.

Please take a moment to review the national Survey results.

Onwards to 2021

We are launching a new version of Neighbourhood Alert in 2021 which will provide further facilities for you, whilst retaining our focus on security and improving speed and access for Information Providers. My team will be sending our occasional messages to you throughout 2021, to let you know about the V4 update and to ensure that you get the most out of the system.

Please continue to respond to surveys when prompted, your input really will influence the quality and relevance of the information you receive. Demand more messages if you want them, don't let social media be the only channel used, and keep sharing and rating messages, this all helps.

Thank you once again for your continued support, it really is appreciated. I hope you are able to make the best of this Christmas break and wish you a much improved and Happy New Year.
Yours sincerely
Message sent by
Mike Douglas (VISAV Limited, Director, England and Wales)

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